Support

Welcome to the support center where you'll find support documentation, request submission forms.

If you submit a request, an email will be sent to you from TranCreative Support [support@trancreative.com] every time a response is posted, so please make sure your email spam filter does not block our emails.

Highlighted Knowledge Book Pages

Windows phone ~ I purchased via Pocket Gear and have not received my registration key

Windows phone ~ I purchased via Paypal and have not received my registration key via email

Windows phone ~ I purchased via Handango and the registration key provided by Handango doesn't work

Knowledge Book Pages Rated Most Helpful

Windows phone ~ I purchased via Handango and the registration key provided by Handango doesn't work

WordBook 3.x ~ Adding full dictionary data to your smartphone

WordBook 3.x ~ About WordBook

MxConverter 2.x ~ I can't download currency update from the Internet

MxConverter 2.x ~ Downloading currency update

WordBook 3.x ~ WordBook Purchase and Registration

WordBook 3.x ~ Searching for Words

Windows phone ~ I purchased via Pocket Gear and have not received my registration key

Windows phone ~ I purchased via Paypal and have not received my registration key via email

MxConverter 2.x ~ Creating new conversions and units