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2.14. WordBook Purchase and Registration

After paying for the software, you will receive a registration key that includes your name and a number. The name is submitted by you and should be the same as the Pocket PC owner name in your device. In some software shopping stores it is called Pocket PC ID. The number is uniquely generated for the name.

The same registration key can be used to unlock WordBook versions from 3.0 to 3.5.

With the registration key, don't remove/reinstall the software if you have already had it installed. Entering the registration key successfully will unlock the software to fully functional mode.

To enter your registration key:

  • Start WordBook
  • Open Tools menu, About
  • Tap on Register button
  • Enter the name and number exactly as in the order. The name must be in exact case as you submitted in the order form, without leading or trailing spaces. Please include all punctuations.
After successful registration, write down the name and number and keep it in a safe place. You will need the registration key again if you hard-reset the device or install the software to a new device.

Common problems:

  1. Message: "The name or number is not valid":
    This is usually because you did not enter the name as you entered in the order form. We generate the number base on the name you submitted to us, not the name currently on your device. For example if you submitted in the order "John Smith", but now in your Pocket PC it shows "Mr. John Smith", then please enter "John Smith" to register.

    If you are sure the name and number are correct, please verify that the software version you are you using is correct. You can not use registration key of version 2.x in version 3.x.

    If you don't know what was the name in the first place, please contact the website where you placed the order. Most websites have customer's area to lookup orders and registration keys.
  2. Lost registration key:
    You can contact the website where you purchased the software. If they can't find the record, please send proof of your purchase to TranCreative and we will issue new registration key for you.

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